These Terms and Conditions govern your use of Smash, operated by Softon Ltd. By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not accept them, you must not use the site.

Eligibility and Account Rules

To register and play at Smash, you must be at least 18 years of age. We are licensed by the Anjouan Gaming Authority under licence number ALSI-202409012-FI1, and these terms apply to adult residents who are legally permitted to access online casino services in their jurisdiction. Please note that Smash does not currently accept registrations from residents of the United Kingdom; you are responsible for confirming that online gambling is lawful in your country before opening an account.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether in your own name or using another person's details — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the duplicate accounts, withhold any associated balances pending review, and suspend access to the remaining account while we investigate. We may request identity documents at any stage to verify your eligibility, and we will not process withdrawals until verification is satisfactorily completed.

When you register, you must provide accurate, complete, and current information. You are responsible for keeping your login credentials confidential. We cannot be held responsible for losses arising from unauthorised access to your account where you have shared your password or failed to take reasonable steps to protect it. If you suspect that your account has been accessed without your permission, you must notify us through our support channels immediately.

Bonuses, Wagering, and Withdrawals

Any bonus credited to your account is subject to wagering requirements before a withdrawal can be processed. A standard wagering requirement of 35 times the bonus amount applies unless stated otherwise in the specific promotion terms. The minimum deposit required to activate a bonus is £20, and the maximum permitted bet while a bonus is active is £5 per round or spin. Bonus funds and any winnings derived from them are valid for seven days from the date of activation, after which unused bonus balances will be removed. A maximum win cap of ten times the bonus value applies.

The minimum deposit and minimum withdrawal amount is £20. Withdrawal requests are typically processed within zero to twenty-four hours, though the time taken to reach your account will depend on your chosen payment method. We reserve the right to carry out additional verification checks before approving a withdrawal, particularly where a large sum is involved or where account activity appears unusual.

Prohibited conduct includes, but is not limited to, using automated software or bots to interact with games, colluding with other players, exploiting software errors, or engaging in any form of fraudulent play. Where we have reasonable grounds to believe that prohibited activity has occurred, we may suspend your account, withhold funds pending investigation, and report the matter to the relevant authority.

We may update these terms at any time. Where changes are material, we will make reasonable efforts to notify you in advance. Continued use of the site following an update constitutes acceptance of the revised terms. If you have a dispute regarding your account or these terms, please contact our support team in the first instance; we will endeavour to resolve all complaints fairly and promptly.